Privacy Policy
Your trust matters to us — online and off.
This Privacy Policy explains how Growing Gains OT, PT, SLP PLLC ("Growing Gains Therapy," "we," "us," or "our") collects, uses, and protects information when you visit our website, growinggainstherapy.com (the "Site"), or contact us through it.
Effective Date: June 23, 2026 Last Updated: June 23, 2026
What This Policy Covers
This policy applies to information you share with us through our website — for example, when you fill out a contact form, request a consultation, or browse the Site.
It does not cover the protected health information we maintain once your child becomes a client. That information is governed by our HIPAA Notice of Privacy Practices and applicable confidentiality laws. Please don't include sensitive health details about your child in website forms or email — those channels aren't fully secure. A quick note that you're interested in OT, PT, or speech therapy is all we need to start the conversation.
Information We Collect
Information you give us. When you contact us or request a consultation, we may collect your name, email address, phone number, your child's first name or age (if you choose to share it), the service you're interested in, and anything else you include in your message.
Information collected automatically. Like most websites, we may automatically collect technical information when you visit, such as your IP address, browser type, device type, operating system, the pages you view, and how you navigate the Site. We collect this through cookies and similar technologies.
Cookies and Tracking
We use cookies and similar technologies to help the Site function, remember your preferences, and understand how visitors use our pages so we can improve them.
We use Google Analytics to understand how visitors find and use our Site. Google Analytics collects standard usage information — such as pages viewed, time on the Site, and general location — on our behalf, and Google may use this data in accordance with its own privacy policy. We do not use the Site for paid advertising, and we do not run advertising or social media tracking pixels.
You can manage or disable cookies through your browser settings, though some features may not work as intended if you do. To opt out of Google Analytics specifically, you can install Google's browser opt-out add-on.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations or sessions
- Communicate with you about your child's care, appointments, and our services
- Send occasional updates or marketing communications (you can opt out at any time)
- Maintain, analyze, and improve our Site
- Comply with our legal obligations
Text Messaging (SMS)
If you opt in, we may send you SMS messages such as appointment notifications, alerts, and occasional marketing communications. Message frequency varies, and message and data rates may apply. You can reply STOP to unsubscribe at any time, or reply HELP or email us at hello@growinggainstherapy.com for assistance.
We do not sell or share your mobile information or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes. Your consent to text messaging is never shared.
How We Share Information
We do not sell or rent your personal information. We may share it only in these limited situations:
- With service providers who help us operate the Site and our practice (for example, website hosting, scheduling, email, or analytics providers), under obligations to protect it.
- For legal reasons, if required by law or to protect our rights, safety, or the safety of others.
- In a business transfer, such as a merger or sale of the practice, in which case information would remain subject to this policy.
Children's Privacy
Our Site is intended for parents, guardians, and caregivers — not for children. We do not knowingly collect personal information from children under 13 through our website.
Any information about a child submitted through our Site is provided by a parent or guardian. In keeping with the Children's Online Privacy Protection Act (COPPA), we do not knowingly market to children under 13 or collect their information online without verifiable parental consent. If you believe a child has provided us information through the Site, please contact us and we will promptly delete it.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmitting or storing data over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You may:
- Request access to, correction of, or deletion of the personal information we hold about you
- Opt out of marketing emails (use the unsubscribe link) or texts (reply STOP)
- Adjust your browser to limit cookies
To make a request, contact us at hello@growinggainstherapy.com. We'll respond as required by applicable law.
Third-Party Links
Our Site may link to other websites we don't control. We're not responsible for their content or privacy practices, and we encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll revise the "Last Updated" date above. Your continued use of the Site after changes are posted means you accept the updated policy.
Contact Us
Growing Gains OT, PT, SLP PLLC Email: hello@growinggainstherapy.com Phone: (646) 655-7434